Quality Assurance Manager

Job Purpose

Isinya Feeds Ltd is an integrated poultry company operating in  Kajiado County. Operations consist of Breeder Farms, Hatchery, Rearing Farms, Commercial Layer Farm and a feed mill. The organization has an extensive and varied client base, working with both smaller and medium independent producers of broilers and commercial layers.

Reporting to the Pack House Manager, the Quality Assurance Manager in the egg pack house will ensure all products meet the company’s quality standards and regulatory requirements before dispatch. This role involves monitoring and inspecting egg quality, maintaining accurate records, and managing quality control documentation to support compliance with food safety and quality assurance programs.

Roles and responsibilities

1. Quality Control and Inspection

• Conduct visual inspections on incoming eggs for cleanliness, size, and weight.
• Monitor and document egg quality throughout sorting and packing to ensure top-grade products reach customers.
• Detect defects or irregularities such as cracks, mis shapes, or color inconsistencies during routine checks.
• Ensure use of correct labeling and packaging materials in line with regulatory and company standards.

2. Compliance and Documentation

• Maintain detailed records of inspections, including batch numbers, quantities, and reasons for rejection.
• Verify all eggs meet food safety and quality standards (e.g. KEBS).
• Monitor hygiene, handling practices, and food safety compliance as per Good Manufacturing Practices (GMP).
• Ensure accurate product labeling with quality grades, expiry dates, and traceability information.

3. Process Monitoring and Equipment Calibration

• Supervise calibration and upkeep of quality control tools, such as weighing scales and other essential equipment.
• Implement control checks for consistency in egg washing, grading, and packing operations.
• Report deviations in process or equipment issues promptly to the maintenance team and management.

4. Staff Training and Development

• Train pack house staff on food safety, quality procedures, and egg handling best practices.
• Develop and distribute training materials to reinforce quality expectations.
• Provide feedback to production staff based on inspection insights to improve quality performance.

5. Audits and Compliance Checks

• Participate in internal and external audits to demonstrate compliance with food safety and quality protocols.
• Prepare required audit documentation and liaise with auditors during visits.
• Identify areas for process improvement and propose corrective actions to management.

6. Inventory and Supplies Management

• Monitor stock levels for hygiene and quality control supplies (e.g., gloves, disinfectants, packaging).
• Coordinate with procurement for timely replenishment of essential supplies.
• Record and report on spoilage and wastage per company policy.

7. Administrative Duties

• Maintain and organize quality control documentation such as logs, inspection sheets, and non-conformance reports.
• Submit regular quality control reports (weekly/monthly) to the Pack House Manager.
• Assist in creating and updating Standard Operating Procedures (SOPs).
• Analyze quality metrics and trends to support continuous improvement initiatives.

Job Qualifications

• Bachelor’s degree or Diploma in Food Science, Quality Assurance, or a related field would be advantageous.
• Minimum of 4 years of experience in a food firm

Skills and Competencies

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and data tracking.
• Solid understanding of food safety standards and practices, including Good Manufacturing Practices (GMP), Hazard Analysis and Critical Control Points (HACCP), and local regulatory requirements.
• Strong observational skills with the ability to quickly and accurately identify defects or inconsistencies in product quality.
• Excellent written and verbal communication skills, essential for clear reporting, documentation, and effective staff training.